Contact Us
Our dedicated support team is available to assist with all your gaming inquiries and account management needs. We provide multiple communication channels to ensure you receive timely and professional assistance in accordance with New Zealand’s regulatory requirements.
Support Channels and Response Times
We offer several convenient ways to reach our customer support team. Our live chat service provides instant assistance for urgent matters and general inquiries. For detailed account issues or complex queries, email us at [email protected], and our team will respond within 24 hours during business days.
For immediate assistance, call our New Zealand support line at +64 9 555 0123, available Monday through Friday from 9:00 AM to 6:00 PM NZST. Our phone support specialists can help with account verification, payment processing, and responsible gaming tools.
- Live chat: Available 24/7 for instant support
- Email support: Response within 24 hours
- Phone support: Business hours only
- Account verification and security matters
- Payment and withdrawal assistance
- Responsible gaming support and self-exclusion options
Last updated: January 22, 2026